Safeguarding Children - Information for GPs

Author: Sue Mace Designated Nurse Safeguarding Children

Published Date: November 2017

Date to Review: January 2021

Guidance Description: Updated guidance on new pathway for safeguarding children referrals


How to make a referral

Making a referral to Children's Social Care

If you are concerned that a child or young person is being abused or neglected you have a responsibility to do something about it.

Referrals should be made to the Sheffield Safeguarding Hub on 0114 273 4855

The out of hours team can be contacted on the same number.

Verbal referrals should always be followed up in writing using the Multi-agency Confirmation Form. The form is available on the CCG intranet and can be downloaded and saved. Completed forms should be e-mailed to:

Please note that this email address will be deleted on 31 March 2021 and will be replaced by This email address is compliant with the National Cyber Security Centre's guidance.

If you are not sure whether to make a referral or not, you can seek advice by having a conversation with a social worker based in the Multi-agency Support Teams (MAST). This can be accessed via the old advisory service number.

0114 205 3535 Mon-Fri 9am to 5pm

You may also seek advice form the following health professionals

Sue Mace - Designated Nurse Safeguarding Children - 0114 305 1239 /07813309021/

Dr Anna Ramsbottom – Designated Doctor – 07766112526 /

Dr Heather Inniss - Named GP –

Diane Shahlavi Deputy Designated Nurse - 0114 205 3846 / 0114 3054512/07803837077 /

For non-urgent concerns / early help and support contact the Multi-agency Safeguarding

Team in the area where the child/family normally reside.

North MAST team - 0114 233 1189

West MAST team - 0114 250 6865

East MAST team - 0114 205 3635


You can access further information on the CCG Intranet pages including

 Key documents including policies and procedures

 Child Protection Case Conference Report templates for EMIS and SystmOne

 How to access relevant training.  Safeguarding Adults, Domestic Abuse, FGM etc